Ordering Books and eBooks

All book and eBook sales and returns are handled through our distribution partner, IPG.

Consumer Purchases

Shipping

The online shopping cart estimates shipping costs based on zip code and method of shipping. Orders will be sent via UPS and should arrive within 7-10 days. Pleasecall (800) 888-4741 or email frontdesk@ipgbook.com to track your order.

Payment

IPG will charge a 3% fee for credit card payments of $1000 or more. This fee will be added to the payment amount, which will be reflected as once consolidated charge to the card account.

Returns

If for any reason you are unhappy with your purchase and wish to return a product, please contact IPG’s customer service department at (800) 888-4741 or email frontdesk@ipgbook.com.
Once you have contacted IPG customer service and confirmed your intent to return,
please sent the item(s) to:
IPG Returns Dept.
600 N. Pulaski Rd.
Chicago, IL 60624
Eligible returns will be credited to the purchasing credit card account upon receipt of the item(s) at IPG. IPG cannot be held responsible for lost or damaged books.
Please contact IPG customer service with any additional questions or concerns regarding returns.

International Orders

Pro Lingua Learning has partnered with Eurospan to distribute our books in print format outside of the United States and Canada. Please visit the Eurospan bookstore.

Customer Service

For the above inquiries and all others related to books and eBooks, please contact IPG Customer Service:
Phone: 1 (800) 888-4741
Email: frontdesk@ipgbook.com

Downloadable Audio

Many of Pro Lingua Learning’s books feature companion audio CDs, which can be downloaded in MP3 form from www.ProLinguaLearning.com/audio.

Online Learning Applications

For information on Pro Lingua Learning’s expanding options for Online Learning, https://www.prolingualearning.com/apps.